Thank you for shopping with Delarue Studios! We hope you are happy with your purchase. If for any reason you are not satisfied, we are happy to help you with returns and exchanges. Please read our return policy below to learn more about the process.

1. Eligibility for Returns & Exchanges

• Our return and exchange policy is valid for 14 days from the date of delivery.
• To be eligible for a return, the item must be unused, unworn, and in the same condition that you received it. It must also be in its original packaging.
• Items marked as “final sale” or “non-returnable” are not eligible for return or exchange.

2. How to Return an Item

To initiate a return, please follow these steps:

1. Contact Us: Email us at help@dlrstudios.eu with your order number and the item(s) you would like to return.
2. Return Authorization: Once we review your request, we will send you instructions on how to return your item. Please note, a return authorization is required to process your return.
3. Pack the Item: Place the item in its original packaging, ensuring it is securely packed to avoid damage during return shipping. Please include a copy of your receipt or proof of purchase.
4. Ship the Item Back: Use the shipping method provided in the return instructions to send your item back to us at the following address:
   
   

Please Note: The cost of return shipping is the responsibility of the customer unless the return is due to a mistake on our part (e.g., incorrect or damaged items).